

The online service booklet
The advantage of this change: all proof of service, including complete data on the performed maintenance and service work, will be secured and protected in the central Mercedes-Benz database for the duration of the vehicle's service life. The customer only has to keep the last digital service report in the service booklet. And if it is lost, information can be obtained from any partner covering all the service data for the vehicle. If needed, a complete vehicle service history can also be generated by a Mercedes-Benz partner.
Advantages for workshops
Better overview
The vehicle history and appropriate service data is available online, internationally, and in the respective national language. You are thus able to see at any time which service work has already been performed on the particular vehicle, such as maintenance work, in a matter of seconds.
More data transparency
Thanks to online data transparency, you no longer have to search in the car for the service booklet - the data can be directly viewed on the screen. A lost service booklet is no longer a problem, as all documented entries can be reproduced. This simplifies job acceptance and thus supports the workshop planning.
Advantages for customers
More security if the service booklet is lost
The vehicle's service data is continually documented and can no longer be lost. The customer's proof of warranty can be verified at any time, even if the personal, digital service report is lost.
More convenience in the case of staying abroad or workshop changes
The service data is available to every registered partner in their national language, making it possible for the customer to be assisted quickly and professionally, no matter where they are. In addition, the customer has the certainty that proof of service will be seamlessly documented while abroad or if they change workshops.
More value stability for vehicle purchases and sales
Mileage and performed maintenance scopes cannot be falsified and are demonstrably documented. This increases the resale value of the Mercedes-Benz vehicle and provides the customer with additional security when purchasing a used car.