If you have problems or questions concerning the TIPS application, please contact your country's TIPS Support Desk. You'll find the contact form in the "Contact" section.
TIPS case module
If you ever run out of ideas when repairing a vehicle and can find no remedial information of any sort in our literature (TIPS, WISnet), then in certain countries it is possible to use the so-called TIPS Case Module to send online inquiries to the Daimler AG market organization responsible for your area.
However, you must first satisfy various country-specific prerequisites in order to gain access to the TIPS Case Module:
An outline of the prerequisites that apply to you is available from your Daimler AG market organization when you send us the following contact data:
Your Personal Details
*Title
*First name
*Surname
*Company Name
PO Box Number
*Street No/Street
*Town
*Post Code
*Country
*Legal Form
*VAT No
*TIPS User-ID
*Product Language
*E-mail Address
*Confirm e-mail address
Telephone Number
*Please enter the characters that appear in the image below.
 
Please note that the fields marked with an asterisk * are compulsory
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