Important announcement: 2 major changes as of mid-June
- As of mid-June, registrations, orders and extensions for WIS/ASRA, XENTRY Tips and Parts Information will no longer be processed through the Service & Parts net Portal, but through the XENTRY Shop instead. Private persons and customers from Turkey are excepted from this, the previous process will remain the same for them.
- As of mid-June, access to WIS/ASRA will take place through a Daimler UserID on the after-sales platform. This will make things easier for you: You will then only have one UserID for all applications.
If you do not yet have a Daimler UserID, you will receive an email in advance with your Daimler UserID. If you already have a Daimler UserID, then you should use this – you will not receive an email or notification.
There are new security requirements as of June with the facelift of the new E-Class. Everyone who wants to work on the vehicle will require personalized access – both for simple diagnosis activities and for e.g. initial startup of control units. Additional information can be found here: Diagnosis user rights
All information on the switch