This information portal is targeted at independent workshops and businesses within the European Union that are involved in the professional maintenance and repair of Mercedes-Benz and smart vehicles.

Important announcement: 2 major changes as of June 26, 2020

  1. Registration/ordering for WIS/ASRA, XENTRY Tips and Parts Information via XENTRY Shop
    As of June 26, 2020, registrations, orders and extensions will be processed via the XENTRY Shop. Private persons and customers from Turkey are excepted from this, the previous process will remain the same for them.

  2. Further information

  3. Changeover to WIS/ASRA access via Daimler User ID
    As of June 26, 2020, annual access to WIS/ASRA will take place through a Daimler User ID on the After-Sales platform. This will make things easier for you: You will then only have one User ID for all applications.
    If you do not yet have a Daimler User ID, you will receive an email in advance with your Daimler User ID and initial password. As of June 26, 2020, you will receive a message with your Daimler User ID in the personal login area of Service & Parts net as a reminder and you can then use this to access WIS/ASRA. If you already have a Daimler User ID, then you should use this – you will not receive an email or notification.
    This does not include people from Turkey.

  4. Further information

Cessation of software support: Update 06/2020 is the last diagnostics update for XENTRY Kit | Kit 2 and XENTRY Connect.
More information can be found here.

Urgent reminder - the switch from Java Runtime 8 to OpenWebStart must be completed by the end of April 2020
All information on the switch

You can log in for Parts Information, DSB, XENTRY TIPS, WebParts in the right-hand menu bar
We also provide the Parts Information application for Mercedes-Benz and smart to private persons.

Log in to the systems WIS, ASRA

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