This information portal is targeted at independent workshops and businesses within the European Union that are involved in the professional maintenance and repair of Mercedes-Benz and smart vehicles.

New: All Applications – One Platform: Mercedes-Benz B2B Connect

Whatever you may need, be it genuine parts, workshop information or special tools – in future, it will be available to you though a single access point on the platform: Mercedes-Benz B2B Connect. Further information is available in this brochure.

Please use your known Daimler Account (Daimler user ID and password) to sign into Mercedes-Benz B2B Connect.

Note: Mercedes-Benz B2B Connect is not intended for private persons and customers from Turkey. They should continue to use the Service & Parts net Portal.

Important announcement: Major changes as of June 26, 2020

Registration/ordering for WIS/ASRA, XENTRY Tips and Parts Information via XENTRY Shop
As of June 26, 2020, registrations, orders and extensions will be processed via the XENTRY Shop. Private persons and customers from Turkey are excepted from this, the previous process will remain the same for them.
Further information

Cessation of software support: Update 06/2020 is the last diagnostics update for XENTRY Kit | Kit 2 and XENTRY Connect.
More information can be found here.

Urgent reminder - the switch from Java Runtime 8 to OpenWebStart must be completed by the end of April 2020
All information on the switch

You can log in for Parts Information, DSB, XENTRY Tips, WebParts in the right-hand menu bar
We also provide the Parts Information application for Mercedes-Benz and smart to private persons.

Log in to the systems WIS, ASRA

Username :
Password :


Quick Start

Login After-Sales Platform

Important system messages

Step by step to the desired system