Long response times
Long response times may occur if a PROXY setting is being used in which the IP address was entered. To speed up response times, please replace the IP address with the server name.
"Error 456 - License already in use"
This error can occur after your computer has crashed and WIS, ASRA were not ended properly beforehand. Please wait 30 minutes. No other steps are necessary. After 30 minutes have expired, you will be able to start the applications again without any problem.
"Download core jare file failed"
If you see this message, please contact your IT administrator. This error occurs if the KEN software product (versions older than 3.00.84) is being used as the PROXY server. To solve this problem, deactivate the software or use a newer version.

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