If you have problems or questions concerning the XENTRY TIPS application, please contact your country's XENTRY TIPS Support Desk. You'll find the contact form in the Contact
XENTRY TIPS case module
If you ever run out of ideas when repairing a vehicle and can find no remedial information of any sort in our literature (XENTRY TIPS, WIS), then in certain countries it is possible to use the so-called XENTRY TIPS Case Module to send online inquiries to the Mercedes-Benz AG market organization responsible for your area.
However, you must first satisfy various country-specific prerequisites in order to gain access to the XENTRY TIPS Case Module:
You must already have access to XENTRY TIPS
You must have successfully completed a training course on the XENTRY TIPS Case Module
You must be in possession of various qualifications
An outline of the prerequisites that apply to you is available from your Mercedes-Benz AG market organization when you send us the following contact data:
Your Personal Details
*First name
*Company Name
PO Box Number
*Street No/Street
*Post Code
*Legal Form  
*Product Language
*E-mail Address
*Confirm e-mail address
Telephone Number
*Please enter the characters that appear in the image below.
Please note that the fields marked with an asterisk * are compulsory
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