• The fixed user fees and time credits for XENTRY Diagnostics EU (for regular customers only) or XENTRY Pass Thru EU can only be ordered in the XENTRY Shop
  • Other ordering channels (fax, e-mail, telephone ordering from Mercedes-Benz AG, ordering through the national organization/MPC or through a Mercedes-Benz representative etc.) are not possible
  • Payment for fixed user fees/time credits
  • For details on the ordering, payment and invoicing modalities, please refer to the General Terms and Conditions (Ts&Cs) of the XENTRY Shop
  • If you are an educational establishment that wishes to order XENTRY Pass Thru EU, please contact Sales Support at xentry.customer.support@daimler.com before placing an order.
Important Note:
Use:
You can only order one diagnostic application, either XENTRY Diagnostics EU or XENTRY Pass Thru EU, for a specific computer and only operate the given diagnostic application on this one computer.

Order:
To order XENTRY Pass Thru EU, you must belong to the authorized group of persons as per the EU. If it is determined that you are not a member of the authorized group of persons, we reserve the right to block your access.

XENTRY Flash is password-protected for use in XENTRY Diagnostics EU (existing customers) and XENTRY Pass Thru EU. Access authorization for XENTRY Flash is required for each diagnostic system user. To request a XENTRY Flash user account, please contact your market-specific contact person (see XENTRY Flash > Order contact).

Location of business:
Please note that XENTRY Pass Thru EU can only be ordered by customers with a business location inside the European Union or in Iceland, Liechtenstein or Norway. Users with their location of business in Switzerland cannot acquire XENTRY Pass Thru EU.

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