Parts Information is the new system for finding parts and replaces the existing EPC system.
As of 30.11.2018, the current EPC application will be replaced by Parts Information.
Parts Information is the new system for finding parts including replacement parts, paints/operating fluids, accessory parts (provided that they have a replacement part item number) and workshop equipment for the Mercedes-Benz and smart brands.
Parts Information provides workshops outside the sales network with a complete replacement for the current EPC application. It thus provides you with the ability to search for parts with the following functions:
Future-proof, web-based solution for parts information
Modern interface, easily extended to meet new requirements
Current data due to faster publication
Quicker correction and updating of parts documentation in the event of errors
Display of the latest data card information
Picture-based parts search, in some cases with 3D-based grayscale images
Possibility of working with two screens (picture chart and list) simultaneously
Availability of divisions: Parts Information can be used to find parts for the vehicle divisions and industrial major assemblies (IAG)
Cars Van Truck IAG
Detailed information on the new system for finding parts can be found under "Links to Parts Information".
User documentation
The user documentation contains a detailed description of all functions.
Quick Guide
Contains brief instruction on the added value, control elements and important use cases.
Video for switching users
Explanation of the most important changes in system operation between EPC and Parts Information.

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Quick Start

Links to Parts Information