Changeover in the registration, ordering and extension for WIS/ASRA, XENTRY Tips and Parts Information
As of 26.06.2020, all registrations, orders and extensions will be processed via XENTRY Shop. You will find step-by-step instructions below.

1. Applying for XENTRY Shop registration

If you do not yet have an account in XENTRY Shop, please register. To do this, click on "Apply for registration". Otherwise, log in to XENTRY Shop as usual and follow step 5 of these instructions.

https://xentry-shop.mercedes-benz.com/

2. Selecting new registration or registered user
  1. If you do not have a Daimler User ID, select "New Registration".

  2. If you already have a Daimler User ID (e.g. C2…; C5…), select the option "Login".
New registration Registered user
3.1 Fill out the registration form (5 steps)

3.2 New registration: Confirm the emails You will receive 5 emails.

1. Confirmation of your Registration: Please open the confirmation link.
2. Order Confirmation: For information - Confirmation that you have registered for XENTRY Shop.
3. Daimler GEMS IAM - Your new user account: Daimler User ID and password – Access data for After Sales Platform – Please change your initial password as follows: Instructions
4. Daimler GEMS IAM - Verification of your email address: Enter the token at login. https://gems.daimler.com
5. XENTRY Shop Account Mail: Login data for XENTRY Shop.
3. Fill out the registration form

1. Enter your user name (e.g. C2…; C5…) and your password on the After-Sales Platform.
2. You now come to the registration page for XENTRY Shop ("Request XENTRY Shop Access for RMI Products"), where you may have to add your VAT ID number.
3. You are now shown a summary of your data and the software/hardware for which you are authorized to place orders.
4. You must now also confirm various access requirements.
5. Finally, a summary is displayed.
6. Afterwards, you will receive an email from XENTRY Shop containing your login data.
4. Logging in to XENTRY Shop

Log in to XENTRY Shop with your login data from the 5th email (email address and password).


When you have logged in, a pop-up opens automatically, asking you to change your password. You will be redirected to a page when you must define your new password.
5. Placing or extending orders in XENTRY Shop

5.1 Under the "Products" tab you will find all the information about the applications. Here you have the option of acquiring access authorizations for the applications.

5.2 At the bottom of the page you can select the category (cars, commercial vehicles and smart) for which you want to acquire access authorization.

5.3 After selecting the category, you are shown the various possible usage periods that you can acquire. Select your preferred usage period and add it to the shopping basket using the "Add to basket" button.

5.4 You can now add other access authorizations to the basket or complete the order by switching to the "Shopping basket" tab in the menu at the top.

5.5 Have your C-User ID ready (e.g. C2…; C5…) and, if you are authorized to place orders for your company (admin user), the C-User ID of the employee for whom you are ordering the access authorization. These must be entered now in the "User ID" field. Then click on the "Add to basket" button to continue to the payment details.

5.6 You will now be directed to a page where you must enter your payment details. You can choose between two payment methods: credit card (Visa/Mastercard) or PayPal.

5.7 After successful payment you will see an overview of your order. This will also be sent to your email address in German and English. 5.8 You can view your order history in the menu under the "My orders" tab.
6. Access to applications To be able to use WIS/ASRA, XENTRY Tips and Parts Information, log in using the login data from the Daimler GEMS email (C-User ID and password) here: https://aftersales.daimler.com.

Log in to the systems WIS, ASRA

Username :
Password :

Registration

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