As of 26.06.2020, access to WIS/ASRA for persons with annual access authorizations will be with a Daimler User ID via the After-Sales Platform After-Sales Platform. This does not include people from Turkey – who should select Turkey as the country on our home page and will then find the registration form for WIS/ASRA in the area on the right. (https://service-parts.mercedes-benz.com).

New orders will automatically receive a Daimler User ID from now on, and access to WIS/ASRA will be via the: After-Sales Platform.

  1. If you do not have annual access authorization: Access continues to be via Service&Parts net.

  2. If you have already acquired annual access authorization for WIS/ASRA:

    a. You have a Daimler User ID:
    Your access authorization for WIS/ASRA is automatically migrated to this Daimler User ID. Log in as usual on the After-Sales Platform. Your password remains the same. You will then find the WIS/ASRA applications on the After-Sales Platform.

b. You do not yet have a Daimler User ID:
If you do not have a Daimler User ID, you will receive your access data by email prior to 25.06.2020. When you have logged in to Service & Parts net, your new User ID is displayed again. You will find step-by-step instructions below.

1. Logging in to Service & Parts net
Log in as usual using your Service & Parts net user name and password.
2. Notification with Daimler User ID and initial password
A notification is displayed containing your new Daimler User ID. You will already have received your initial password by email from noreply@daimler.com.
3. Changing the initial password
If you have not yet changed your initial password, go to the After-Sales Platform and change your initial password by clicking on "Modify password".
For further steps in changing your password, refer to the following instructions:
Instructions

4. Logging in on the After-Sales Platform for access to WIS/ASRA
Log in. WIS/ASRA now appears in the list of applications. Click the button to launch the application.

Log in to the systems WIS, ASRA

Username :
Password :

Registration

Quick Start